Terms & Conditions

At Adornea, every piece is checked and packed with care before it reaches you. Please take a moment to review the product details and delivery information before placing your order.

We usually begin processing orders within 1-2 working days. Delivery may vary depending on your location, courier availability, or unexpected delays.

If you have a genuine concern with your order, such as receiving an incorrect or damaged item, please contact us within [24–48 hours] of delivery through email, WhatsApp, or Instagram DM. Kindly share your order number, clear photos/videos of the product, and an unpacking video so our team can review and confirm the issue properly.

To keep your jewellery looking beautiful, avoid contact with perfume, lotions, and chemicals, and store it with care after use.